To create an account, click on the 'Register' button on the top right of the page and
fill in the required details. You will receive a confirmation email to verify your account.
2. How can I post a job listing?
Once logged in, navigate to the 'Post a Job' section, fill in the job details such as
job description, requirements, and location, then click 'Submit'.
3. What are the costs associated with hiring a domestic worker through Heyhelpers?
Posting a job listing on Heyhelpers is free. However, if you opt for premium services
like background checks or featured listings, there may be additional costs.
4. How do I contact a potential domestic worker?
You can contact potential domestic workers through the messaging system on our platform.
Simply click on their profile and use the 'Message' button.
5. What should I include in my job description?
Include specific duties, required skills, salary range, and any other expectations to
ensure you attract suitable candidates. As well some information about your family and
main duties that are expected.
For Domestic Workers
1. How do I sign up on Heyhelpers?
Click on the 'Register' button on the homepage, select 'Domestic Worker,' and fill
in the required information. Verify your account via the email sent to you.
2. How can I find job listings that match my skills?
Use the search function to filter job listings by skills required, and other criteria
that match your qualifications and preferences.
3. Is there a fee to join Heyhelpers or apply for jobs?
No, joining Heyhelpers and applying for jobs is completely free for domestic workers.
4. How do I apply for a job?
Browse job listings and click on the 'Apply' button for positions that interest you.
You may need to provide some additional information or upload your resume.
5. Can I communicate directly with employers?
Yes, you can message employers directly through our secure messaging system once you have applied for a job.
6. How can I improve my chances of getting hired?
Ensure your profile is complete with up-to-date information, including your experience,
skills, and references. Regularly check for new job postings and apply promptly.
General Questions
1. What is Heyhelpers?
Heyhelpers is an online platform connecting domestic workers with employers in Singapore,
providing a safe and inclusive community for job seekers and employers.
2. How does Heyhelpers ensure the safety and security of its users?
We conduct background checks on employers and domestic workers, provide secure messaging,
and have a dedicated support team to handle any concerns or issues.
3. Can I get support if I face issues using the platform?
Yes, our customer support team is available to assist you with any questions or problems.
You can contact us through the 'Help' section on our website.
4. How can I reset my password if I forget it?
Click on the 'Forgot Password' link on the login page, enter your registered email, and
follow the instructions to reset your password.
5 How can I deactivate or delete my account?
If you wish to deactivate or delete your account, go to 'Account Settings' and follow
the instructions to permanently remove your profile from Heyhelpers.